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Before mediation :

voluntarily accept to participate in a mediation process with openness and respect;
think about the key issues as you see them and as the other party may see them;
determine the specific interests (concerns, hopes, fears, desires, expectations, justifications...) and needs of each party as well as the shared interests and needs of all parties;
identify possible solutions that might satisfy your interests as well as the interests of the other party;
prepare an opening statement on the reasons supporting the dispute as well as the reasons to have accepted to participate in a mediation process;
consider your alternatives should mediation not result in an settlement;
try to understand and to respect the other party’s perspective;
ensure that persons having the necessary authorities to settle the dispute attend all mediation sessions or are easily and readily accessible by telephone to approve any agreement.

During mediation :

review and sign the consent to mediate;
participate in good faith;
communicate in an open and honest manner;
adhere to the ground rules agreed upon by the mediator and the parties;
actively contribute in finding options;
if in doubt, ask questions;
get involved in the attempt to resolve the dispute;
draft or help your representative draft the Terms of Settlement and sign it;
advise the mediator if you do not agree and/or if you are not comfortable with the proposed settlement and/or if your feel pressure to accept the terms and conditions of the said settlement;
ensure that every clause related to occupational health and security in a possible settlement, is in compliance with the provisions of the Canada Labour Code, Part II and its Regulations.

After the mediation :

implement the terms of the settlement or follow-up to ensure that the terms of the settlement have been executed and
ensure that the terms of the settlement were fully complied with by the due dates.